Solutions to Doctor-Patient Communication Barriers in Smart Healthcare Scenarios

Abstract

As a product of the deep integration of new-generation information technology and medical services, smart healthcare has reconfigured the spatial and temporal boundaries of doctor-patient communication and interaction patterns. With the wide application of intelligent terminals, remote diagnosis and treatment, data sharing and other technologies, communication tends to be efficient and convenient at the same time, but also exposes the operational barriers, information disconnection and emotional weakening and other practical difficulties. As the core link of medical service, the smoothness of doctor-patient communication directly affects the diagnosis and treatment effect and the quality of doctor-patient relationship. This paper focuses on the importance of doctor-patient communication, problems and optimization countermeasures in intelligent medical scenarios, and proposes to collaboratively promote from the dimensions of technology adaptation, information sharing, and humanistic exchanges, with the aim of promoting the continuous optimization and reconstruction of the doctor-patient communication mechanism under the background of intelligent medical care.Introduction Within this broader analytical framework, what might be characterized as intelligent healthcare, seemingly supported by developments in artificial intelligence, the Internet of Things, and big data, appears to be substantially reshaping the landscape of traditional healthcare services. Its prominent features appear to be a data-driven orientation, system connectivity, and operational intelligence. What this tends to indicate is that these features not only tend to expand the conventional boundaries of diagnosis and treatment but also appear to reshape the typical pathways of doctor-patient interaction. Considering the nuanced nature of these findings, communication has seemingly shifted from predominantly face-to-face encounters to platform-based and remote interactions. While communication efficiency has ostensibly been substantially improved, what appears particularly significant is that the problems of technical thresholds, communication distortion, and a perceived lack of emotion also appear to be becoming more prominent. What seems to emerge from this shift is that doctor-patient communication is no longer merely a single information transfer but what appears to represent a composite process that integrates technical understanding, knowledge conversion, and emotional expression. What appears to follow from this analysis, therefore, is that systematically identifying and responding to these apparent barriers seems to have become a key consideration for the smooth progress of smart healthcare. From this particular interpretive perspective, it appears necessary to explore the causes of this communication dilemma and the potential paths to break it at a structural level.